Resume
Career Milestones
Writer with over 10 years of professional work experience in business and product development. Adept at writing and citing using AMA, AP, and Chicago style. Expertise in writing, proofreading, and editing. Experienced in Word, PowerPoint, Excel, Outlook, and Adobe Creative Suite. Major strengths in project production, research, problem-solving, and customer service management. Proven record of meeting deadlines and compliance requirements, and making strong, ethical business decisions. Experience in leading teams of 2-10 people to achieve a project goal within a defined timeline. Previous experience coaching and managing teams of 8-10 people in retail and food service settings.
Senior Copywriter at Lumanity
November 2022 - Present
Provides copy support to account leads on various promotional, clinical, and training materials directed primarily at payers, field teams, and account directors
Develops pre-launch, launch, and post-launch materials for assigned pharma brands, including preapproval information exchange pieces, value propositions, personal and nonpersonal promotional communications, microsites, implementation guides, disease backgrounders, and coverage communications
Leads copywriting for assigned pharma brands, from manuscript to final approval
Prepares materials for approval, including referencing and annotating copy according to pharma brand style/guidelines and AMA Manual of Style
Collaborates with account services, art, science associates, and other team members to research, craft, and refine messaging targeted to specific audiences including health plans, doctors, and patients
Studies and provides expert insights on past and ongoing clinical trials for assigned pharma brands
Develops creative concepts and headlines for projects and pitches
Provides mentorship and collaborative support to junior writers
Suggests, designs, and implements process changes related to the copywriting team
Copywriter at Lumanity
July 2021Â - November 2022
Lumanity is the new name for Cyan Health, LLC
Worked on a new launch product creating value propositions, personal and nonpersonal promotional materials, microsites, and implementation guides
Provided copy support to account leads on various promotional, clinical, and training materials directed primarily at payers, field teams, and account directors
Developed pre-launch, launch, and post-launch educational materials for assigned pharma brands
Led copywriting for assigned pharma brands, from manuscript to final approval
Prepared materials for approval, including referencing and annotating copy according to pharma brand style/guidelines and AMA Manual of Style
Collaborated with account services, art, science associates, and other team members to research, craft, and refine messaging targeted to specific audiences including health plans, doctors, and patients
Studied and provided expert insights on clinical trials for assigned pharma brands
Developed creative concepts and headlines for projects and pitches
Proposal Writer at Onco360
October 2019 - July 2021
Supported CareMed Specialty Pharmacy, Onco360 Oncology Pharmacy, and ConnectMed360 Patient Support Services
Read through RFx to write appropriate responses for pharmaceutical companies that are looking for a network of specialty pharmacies to distribute their product(s) or a patient support services provider to manage patient assistance programs for their product(s)
Completed review of final proposals before sending to account executives for submission to potential pharmaceutical partners
Coordinated with pharmacy operations, account executives, program managers, and clinical experts to develop thorough, data- and process-driven responses to questions within the RFPs, RFQs, or RFIs
Ensured written proposals meet the request’s criteria for compliance
Edited and managed library of responses for consistency, following AP Style and company standards
Managed proposal projects, including team members, from start to finish to ensure a fully compliant response that meets its deadline
Led introductory and review calls with executives and C-suite officers to garner input on projects
Developed and adhered to a timeline for each project based on the request’s deadline to ensure the final proposal is submitted in a timely manner
Created and edited capabilities and finalist presentations in PowerPoint for vendor selection process
Completed work on more than 40 proposals and presentations since October 2019
Reviewed and provided feedback on Onco360 press releases related to new product launches
Produced and edited email communications on behalf of the Office of the President and executive leadership to send to clients, internal employees, and partners
Proposal Consultant at ADP
February - October 2019
Read through RFx to write appropriate responses for companies with 50 to 999 employees
Completed review of final proposals before printing, binding, and shipping to potential customers nationwide
Coordinated with product development teams and sales executives to develop responses to questions within the RFx
Ensured written proposals meet the request’s criteria for compliance
Assisted content team in editing and managing library of responses to keep them up to date, following AP Style and company-approved style guides
Managed proposal projects to ensure a fully compliant response that meets its deadline
Led introductory and review calls with executives and senior management to garner their input on relevant projects
Developed and adhered to a timeline for each project based on the request’s deadline
Proposal Manager at BrightSpring Health Services
September 2017 - February 2019
BrightSpring Health Services is the new name for Kentucky-based ResCare.
Read through RFx to write appropriate responses for HomeCare Services, Residential Services, Workforce Services, and SpringHealth Integrated Care, including RFx for federal, state, and local government contracts
Completed review of final proposals for self and other Proposal Managers before printing, binding, and shipping to nationwide funding partners
Coordinated with executive directors, regional directors, vice presidents, and presidents to gather relevant and timely information to include in responses
Ensured written proposals meet the request’s criteria for compliance
Coached Proposal Resource Coordinator on each project regarding graphics, templates, and submission criteria
Managed proposal projects, including team members, from start to finish to ensure a fully compliant response that meets its deadline
Led introductory and review calls with executives and senior management to garner their input on relevant projects
Developed and adhered to a timeline for each project based on the request’s deadline
Managed additional projects, such as the creation of user guides for Quick Base, migration of information into Quick Base, completion of research and white papers, and revision of graphic elements
Completed more than 50 proposals and six research projects between September 2017 and January 2019
Proposal Resource Coordinator at ResCare
June 2016 - September 2017
Created outlines, templates, and graphics for proposal managers for residential, home care, workforce, and SpringHealth lines of business, including those for federal, state, and local government contracts
Completed review of final proposals before printing, binding, and shipping to funders nationwide
Coordinated with executive directors, regional directors, vice presidents, and presidents to get necessary signatures and approvals for proposals
Wrote portions of proposals under guidance of Proposal Managers
Created binder cover templates for use with proposals across all lines of business
Created and edited new policy and procedure manuals for licensing applications as needed
Ensured proposals shipped via UPS on time to meet funder deadlines
Completed work on more than 100 proposals between June 2016 and September 2017